I am! The Big Picture has recently partnered with Nuage Nine to provide real time monitoring of any connected device in your home. Touchpanel down? No problem, we were working on it before you knew about it. Your service provider flakey (go figure), we’re on that too! A few weeks ago, we were featured in an article that describes how the system can benefit you.

http://www.cepro.com/article/nuage_nine_configuration_gateway_2.0/